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THE Tax Ombudsman has reported a 127% surge in taxpayer complaints this year, driven largely by concerns over debt collection, penalties, interest charges and payment arrangements as the ATO increases debt recovery efforts. Tax Ombudsman Ruth Owen said the new quarterly complaints snapshot highlights key taxpayer concerns and helps identify systemic issues. The agency achieved tax debt reductions or interest remissions in 31% of penalties and interest complaints and provided independent reviews in many others, helping taxpayers resolve disputes and improve confidence in the fairness of the tax system.