LAWACCESS NSW is celebrating 25 years, having assisted 3.7 million people with free legal information and referrals. Demand continues to rise, with increasingly complex issues such as financial stress, housing and domestic violence. The service is adopting AI and digital tools to improve efficiency and access. In 2024–25, over 165,000 enquiries were handled, with a focus on expanding support and improving pathways to legal assistance.
04April2026