IPART’s latest reports on NSW retail electricity and gas markets show rising energy prices are challenging consumers, but savings are possible. Many households pay more than necessary by not switching plans, and about one-third do not review their energy offers annually. Only 61% of eligible households claimed government energy rebates, leaving around 470,000 missing out. Demand tariffs were often up to $300 more expensive than other plans. New 2026 rules will simplify rebates and switching, while gas use continues to decline as electrification grows.